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General Terms & Conditions

  • The information available on this site and those of all sites linked to this site is provided solely for information purposes regarding Al Busaidi Group LLC and its subsidiary companies and the products and services they offer.

  • Al Busaidi Group LLC makes all reasonable efforts to ensure that the information and material provided at this site is accurate at the time of inclusion, but at any particular time there may be inaccuracies, omissions or information which is not up to date.

  • Al Busaidi Group LLC may at any time add to, delete, correct or otherwise change any part of the information or material contained in the site without notice or liability.

  • In visiting this site you agree to accept the application of Omani law to govern matters between Al Busaidi Group LLC and yourself.

  • Al Busaidi Group LLC makes no representations about the materials or information in this site or any sites linked to this site. With respect to the information available on this site Al Busaidi Group LLC expressly excludes any representation or warranty (express or implied) to the fullest extent permitted by law.

  • Al Busaidi Group LLC accepts no liability for any direct, indirect, special, or consequential damages, or any lost profits, or other losses or damages of any kind, whether or not Al Busaidi Group LLC is advised of the possibility of such damages.

  • The information contained in this site does not constitute an offer to sell or an invitation to purchase or otherwise deal in, or hold, any shares or other securities of Al Busaidi Group LLC and should not be relied upon in relation to any investment decision.

  • The copyright in the material contained in this site belongs to Al Busaidi Group LLC or its subsidiaries (or its licensors).

  • Any information provided by you to Al Busaidi Group LLC by e-mail or otherwise in response to this site shall be non-confidential. Al Busaidi Group LLC shall have all rights to the information provided and may use it in any way it chooses.

Privacy Policy

Al Busaidi Group LLC is committed to protecting the privacy of your personal information. We have written this Privacy Statement to let you know how Al Busaidi Group LLC uses your personal data. In this statement you will find information about the types of personal data we collect from you, when we collect your personal data and how long we keep it for, how we collect your personal data, our reasons for collecting and using your personal data, and information about how we share your personal data.  When we say "we", "us", or "our" in this Privacy Statement, we mean Al Busaidi Group LLC. Please take a moment to review this Privacy Statement in detail to understand our views and practices regarding your personal data and how we will treat it. Any changes to this Privacy Statement will be communicated on and, unless stated otherwise, will take effect immediately once posted.

We collect, store and use the following categories and types of data which identifies you or which can be used to identify you:

identification data, such as your name, business or personal email address, business or personal address, business or personal telephone number, IP address, location and time zone setting, operating system and platform, browser plug-in types, domain name and your choice of browser;
information about your job, such as your position, title, management level, work location, division, department, and position level; 

We collect your personal data:

when you visit any of our websites and agree to the use of cookies, or where you use our contact functionality on the websites;
when you sign up to receive email alerts, marketing information or other communications from us via our website;
when you report an issue, ask us a question or email us with feedback, including through any "contact us", helpline or web channels;
when you respond to any surveys that we have sent to you via email; and/or
when you use our products and services.
In most cases you provide your personal data directly to us via our website.  However, we may collect some usage data automatically when you browse our website. [Company names are identified from site traffic by processing IP addresses. This processing is purely for analytical purposes. The information is not used to identify an individual, only company names..]”

We use your personal data in order to carry out the following Processing Activities:

  • improve your experience when using our websites;

  • help you to complete a transaction or order;

  • communicate with you;

  • provide you with support or education about our products and services;

  • provide you with information about our products and services;

  • carry out investor relationship activities;

  • comply with our business, regulatory and legal obligations.

Some of the laws that apply to us require us to tell you the legal reason for using your personal data. We list these below:

Consent: Where applicable and appropriate, we will ask for your consent to collect and use your personal data.  If we need your consent to collect and use your personal data we will make clear to you that the provision of your consent is voluntary.  You have the right to withdraw your consent at any time by contacting us using the contact information set out above.

Our core activities: In many cases using your personal data is core to our legitimate business interests.  Where we use your personal data for these purposes you will have the right to object to our use of your personal data by contacting us using the contact information set out above. 

We use your personal data for our legitimate interests to provide you with information about our products and services and to understand your use of our website, products, and/or services.  We use information collected via cookies (electronic text files) that we place on to your machine in order to provide you with the best level of service when using our tools.  These analytics tell us whether you had technical difficulties when using our website or to provide you with a service that is tailored to you.  Our Cookie Policy provides you with more information about our use of cookies.

Legal Requirement: At times we may receive requests from regulators or other authorized bodies to use your personal data in order to comply with a legal or regulatory obligation.  Where this is the case, we will ensure that the request is legitimate.

Overall, the provision of your personal data is voluntary for you and not required by law. However, in order to provide the website to you, to carry out a contractual relationship with you and/or to offer other products and services to you, your personal data are necessary. Not providing your personal data may result in disadvantages for you - for example, we may not be able to carry out a contractual relationship with you or you may not be able to use certain products and services or may accept limited functionality. However, not providing your information will not result in legal consequences for you.

We keep your personal information for no longer than is necessary for the purpose for which the information is collected and to manage our relationship with you. Where personal information is kept, that period will be determined based on applicable local law.

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. Cookies allow you to navigate between pages efficiently, remembering your preferences and generally improving the user experience.

To help us carry out our Processing Activities, we may need to share your personal data with entities within and outside of Al Busaidi Group LLC as follows:

Al Busaidi Group LLC Entities – we may transfer your data to other Al Busaidi Group LLC entities who may collect, transfer and/or use the personal data we have collected from you for some or all of our Processing Activities.  Where we share your personal information with other Al Busaidi Group LLC entities, they will use your information in a manner consistent with the purposes for which it was originally collected and consistent with this Privacy Statement and applicable data protection and privacy laws.
Our Data Processors – from time to time, we may share your personal data with our third party service providers or with other Al Busaidi Group LLC entities who provide us with investor relationship, company secretarial, legal, regulatory, corporate advisory, event management, talent management, recruitment, marketing, communication and/or IT support services ("Data Processors"). In order to provide such services, our Data Processors process your personal data on our behalf.  Our Data Processors have met our criteria as trusted guardians of personal data and are subject to contractual obligations to implement appropriate security measures to safeguard your personal data and to process personal data only as instructed by us.
Other Third Parties – your personal data may also be transferred to regulators, courts, and other authorities (e.g. tax and law enforcement authorities) and independent external advisors (e.g. lawyers, auditors). We may also share certain personal data with business partners, customers and suppliers to carry out our business activities.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we have no control over how they may use your personal information.  You should check the privacy policies of third party websites before you submit any personal information to them.


We do not sell or rent the personal information we collect from you without your prior explicit consent.

If you have any questions regarding our Privacy Policy please contact us at

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